Pamela Tran – Goodyear / Phoenix Mortgage Loan Officer

  • (602) 855-3835

Privacy Policy
Effective Date: May 2025
Business Name: Pamela Tran, PLLC 
Website: pamelatran.com
Contact: pamela@eemtg.com
NMLS ID: 2407927

1. Who We Are

This website is operated by Pamela Tran, PLLC, an Arizona company. Pamela Tran is a licensed mortgage loan officer (NMLS #2407927) operating under a licensed mortgage broker. This Privacy Policy explains how your personal information is collected, used, and protected—especially if you’re located in California or the European Union.

2. What Information We Collect

We may collect:

  • Name

  • Email address

  • Phone number

  • IP address, city, state

  • Financial and income data (if submitted)

  • Website usage data via cookies or analytics

3. How We Collect It

We collect your data when you:

  • Fill out a contact form

  • Book a call or consultation (e.g., via Calendly)

  • Submit information through a mortgage tool

  • Subscribe to our newsletter

  • Visit or interact with our site

4. Financial Aggregators & APIs

We may use secure third-party platforms or APIs (such as lender portals or document tools) to support your mortgage process. These are used only with your consent and for the purpose of delivering loan services.

5. Why We Use Your Information

We use your information to:

  • Contact you or follow up on your inquiry

  • Provide mortgage-related information or support

  • Send educational or marketing emails (you can opt out anytime)

  • Improve website functionality via analytics

6. GDPR Compliance

If you’re located in the EU, we process your data based on:

  • Your consent

  • Contractual need (e.g., loan readiness)

  • Legitimate interest (e.g., fraud prevention)

7. California Privacy Rights (CCPA)

If you’re a California resident, you may:

  • Request access to or deletion of your personal info

  • Ask what data we collect and why

  • Opt out of personal data sale (we do not sell data)

To make a CCPA request, email: pamela@eemtg.com

8. Third-Party Tools

We may share data (only as needed) with platforms such as:

  • Google Analytics

  • Facebook Pixel

  • WPForms

  • Calendly

  • Mailchimp

  • Mortgage application portals

These platforms operate under their own privacy policies.

9. Cookies & Tracking

We use cookies and pixels to analyze traffic and improve user experience. You can control cookies via your browser settings.

10. How We Protect Your Info

We use secure servers and encryption where applicable. Personal information is only retained as long as needed for compliance or service fulfillment.

11. Your Rights

You may:

  • Request access, correction, or deletion of your personal data

  • Unsubscribe from emails at any time

  • Contact us at pamela@eemtg.com with any concerns

12. External Links

This site may link to third-party loan portals or scheduling tools. We are not responsible for their content or policies.

13. Policy Updates

We may revise this Privacy Policy. Updates will be posted here with a new effective date.

© 2025 Pamela Tran, PLLC. All rights reserved.
Equal Housing Lender. Pamela Tran is licensed to originate mortgage loans in Arizona under NMLS #2407927 and operates under a licensed mortgage broker.

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